1. What sort of menu/food is provided during our stay?
  2. What if a child has a medical condition or allergy?
  3. Are the pools heated at Grantville Lodge, Merricks Lodge and Norval?
  4. Are the rooms heated or have air conditioning?
  5. Who do I contact after hours or in an emergency?
  6. What is UC Camping’s Fire Policy?
  7. What sort of supervision is provided?
  8. What are your student to staff ratios?
  9. What are the sleeping arrangements?
  10. What do students need to bring to camp?
  11. Are the activity instructors qualified?
  12. What about the weather?
  13. What is my role as a visiting teacher?
  14. Do you provide wi-fi and internet access?
  15. What are the wi-fi login details?

1. What sort of menu/food is provided during our stay?

UC Camping believes in nutritious healthy food and lots of it. We know the students need lots of energy to get the most out of their time here, so we provide healthy breakfasts, lunches, dinners, supper and snacks to get them through the day.

Meals are a variety of cooked and continental breakfasts, cooked or packed lunches, three course dinners, and fruit and bikkies are always available for snacks. Tea and coffee is also provided and available for visiting staff.

To ensure the safety of all children, there are a few items that UC Camping does not use in our meals. UC Camping sites are nut aware and all meals that are provided do not contain any nut products. All UC Camping services meet the national food safety standards and guidelines.

2. What if a child has a medical condition or allergy?

The school will need to provide medical forms for each child and adult visiting the site and disclose any medical conditions or allergies to UC Camping staff that may affect their ability to participate or supervise during camp.

It is the responsibility of the school to ensure students medical conditions are managed appropriately during their stay. The school should provide their own first aid kit for the duration of the camp.

UC Camping is happy to cater for all food allergies or religious beliefs given information is provided prior to arriving at camp. Please complete and return the special diets/allergy form to your program manager one week prior to your camp dates.

3. Are the pools heated at Grantville Lodge, Merricks Lodge and Norval?

The pools are not heated, so use is generally limited to the warner months.

4. Are the rooms heated or have air conditioning? 

Each site is slightly different in its facilities but all sites have heated rooms and communal areas. Some sites have air conditioning in communal areas such as the dining room.

Please contact the site directly if you have any further questions.

5. Who do I contact after hours or in an emergency?

If you are on site at the time of an emergency please call 000. Once you have called 000 you need to notify UC Camping staff immediately so that we may provide assistance where required.

After hours contact numbers for each site are outlined in the Emergency Management Plan specific to your site. Copies of the Emergency Management Plan can be found on this site and also located around the site you will be staying at.

6. What is UC Camping’s Fire Policy?

UC Camping works off a Fire Rating chart which specifies exactly what actions will be taken on days of different fire ratings. You can find this chart on this site.

Each UC Camping site follows the Fire Rating Chart. On days of total fire ban in conjunction with the group coordinator and a UC Camping staff member a decision will be made whether to modify or continue with the program as is.

If you have any questions regarding UC Camping’s fire policies. please contact your site directly.

7. What sort of supervision is provided?

There are different aspects of supervision throughout your stay with UC Camping. User group staff are responsible for overall supervision of their group during their stay with UC Camping. UC Camping staff will be responsible for the delivery and supervision of groups when directly involved in an activity. However during an activity user group staff are required to be present and be responsible for their groups behaviour.

For more detail regarding supervision please refer to your Teacher’s Handbook or alternatively contact the UC Camping site you are visiting directly.

8. What are the student to staff ratios?

For each activity the ratios vary however, UC Camping works to the DEECD guidelines as a minimum. In other specific circumstances UC Camping will use the Australian Activity Standards. In some cases visiting teachers may be required to be counted as a ratio. In the event that these ratios can not be met due to unforeseen circumstances consideration will be made to modify the current program.

9. What are the sleeping arrangements?

Each site’s facilities are slightly different. In most cases accommodation is made up of bunk beds. Contact the site you are visiting directly for room allocation and layouts.

10. What do students need to bring to camp?

You can find a list of what to bring in your teacher’s handbook or on this website.

11. Are the activity instructors qualified?

All UC Camping instructors or contractors are appropriately qualified for the activities that they will be delivering.

All UC Camping staff and contractors hold current Level 2 first aid and a current Working with Children’s Check.

12. What about the weather?

In the event of adverse weather conditions UC Camping will discuss with the user group options to continue, modify or cancel the program.

If the user group chooses to modify or cancel the agreed program against the advice of UC Camping it will be the responsibility of the user group to conduct and supervise the group for that time.

13. What is my role as a visiting teacher?

As a visiting teacher you will be asked to support UC Camping staff in the role of behaviour management for your group and in some cases participate in the activity to meet required supervision ratios.

In other cases there are some activities which are teacher led and it is the teacher’s responsibility to read and understand the activity plan for those activities which they are asked to run. UC Camping will be on hand to explain and assist teachers to understand the activity which they will be running.

During free time and outside of activity time, it is the responsibility of the visiting teachers to supervise the group to ensure safety and behaviour of students is appropriate

14. Do you provide wi-fi and internet access?

Yes, wi-fi access is free and available at Norval Camp and Norval Lodge.  Access at wi-fi is also being rolled out to our other sites, please check with a member of staff upon arrival.

15. What are the wi-fi login details?

You can login to the Norval wi-fi network by using the password: norval123

25 Jul 2013